Key licence tasks
View active licences
Open the Licences tab in your provider dashboard. You will see a table showing every licence in your account, including:- The apprentice name and email (if allocated)
- Activation status (invited, activated, or expired)
- Date allocated and last activity date
Allocate a licence to an apprentice
- Go to Licences and click Allocate Licence.
- Enter the apprentice’s name and email address.
- Select the relevant cohort or programme standard (optional, but recommended for reporting).
- Click Send Invite. The apprentice receives an email with activation instructions.
Reassign an unused licence
If an apprentice leaves the programme or never activates their invite, you can reclaim the licence:- Find the apprentice in the Licences table.
- Click the three-dot menu and select Reassign Licence.
- Confirm the action. The licence returns to your available pool instantly.
- Allocate it to a new apprentice using the steps above.
Request additional licences
If your available licences are running low, click Request More Licences in the Licences tab. This opens a short form where you can specify how many licences you need and which programme they are for. The Beyond the Job partnerships team will respond within two working days with options and next steps.Licence changes take effect immediately. If you need to make bulk changes (for example, reallocating a full cohort at once), contact support rather than reassigning one by one.

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